FAQs: 


Can you take away my old unwanted appliance?

Yes, we offer appliance removal.  Please ensure the appliance is unplugged and ready to take away.  This service starts from £15 per item for removal. 

Please note that we can only offer this service on particular ranges of our products depending on the courier service that deals with them.

If available, you will be able to add the Old Appliance Collection Service on the Shopping Cart page.

 

Do you do installations?

We currently only offer wet installation from £34.99 including delivery.  

Please note that we can only offer this service on particular ranges of our products depending on the courier service that deals with them.

If available, you will be able to add the New Appliance Installation Service on the Shopping Cart page.  Please note that this pertains only to one single qualifying item within your shopping cart.

 

Before booking wet installation please ensure that the following is complete. If the answer to any of the following questions is no, the install cannot be completed.

1) Is the new machine the correct size for where it is to be sited

2) Is there a plug socket 1.5m from where the appliance is to be sited

3) Can you turn the water off easily at an isolator valve

4) Is the pipework secure and free from excess water or leaks

5) Are the new water feed pipes the correct length

6) Is there a rubber washer for both ends of the water feed pipe

7) Is there a designated waste pipe for the new appliance

8) Is the appliance free to move out of situ easily

Can I register my appliances under the Manufacturers’ Warranty?

Manufacturers’ warranty applies to new appliances purchased through participating stockists of the manufacturers’ brand. It does not apply to appliances purchased through private sales, such as this. NewLife Appliances give you free 12 months warranty on all our products automatically. Your NewLife Invoice acts as your warranty document so please keep it safe.

 

What is its history of the Refurbished Machines and how old are they?

When the machines come into our workshop we don’t have any information on their history, so we can’t be certain how old they are or what, if anything was wrong. What we can tell you is that every machine that passes through the NewLife workshop is PAT tested to ensure it is electrically safe, function tested by qualified engineers to make sure it is in full working order, and then valeted to ensure the machine looks and feels its absolute best both inside and out.